Disasters such as wildfires, hurricanes, tornadoes and flooding can strike at any time and at any location. Depending on the situation, employees may experience damage to or delays on their household goods in transit, damage or loss to the home being sold or purchased and limited housing availability. Managing a relocating employee through a disaster situation can be challenging.
 
Cornerstone follows a formal communication plan when disasters occur to ensure that employees are safe and contingency plans are in place to make it less stressful. We work with our supplier partners to support affected employees, such as locating temporary housing, expediting household goods shipments or ensuring employees receive quick access to funds. Our account directors initiate the following process for all relocations in the affected areas.

Before Disaster Strikes:

  • Pause the relocation process
  • Ensure employee has contingency plans and is safe
  • Assess status of relocation to determine what steps the employee has taken
  • Determine if start date needs adjusting (if possible)
  • Extend the relocation time frame, if needed

After a Distaster Strikes:

  • Contact employee as soon as possible to ensure safety
  • Determine immediate needs for shelter, food or funds
  • Assess damages/loss and reach out to insurance company
  • Determine if exceptions to relocation are needed (temp. living, additional MEA, Storage)
As it pertains to home sale, Cornerstone is alerted by our insurance provider of extreme weather conditions that may impact a relocation. With those alerts, we track all active and contract pending transactions along with all inventory homes that are in the affected area and alert our clients accordingly.
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Capture 3In all situations, Cornerstone will reach out to our Clients to advise them of the status of the home sale transaction.